About the role
Sarvam AI is hiring a Product Manager to own its full monetization stack: pricing, billing, and retention across API, Agents, Creator Studio, and consumer products. You'll design pricing architecture and tiers, own metering and billing systems (including GST and Razorpay/UPI flows), and build the playbook for reducing churn and winning back lapsed users.
What you'll do
Design pricing architecture and tiers across Sarvam's products, running pricing experiments
Own metering, billing, invoicing, and expiry logic, working with platform engineering on wallet, coupons, GST, and Razorpay/UPI flows
Build the retention playbook - diagnose drop-off, ship paywalls, nudges, downgrade flows, and win-back offers
Design distinct strategies for first-time payer conversion versus repeat purchase value
Stand up loyalty and affiliate mechanics that move the needle on LTV
What we're looking for
5++ years of relevant experience
5+ years in product management, with at least 2-3 years owning monetization, subscriptions, or growth at a startup
Shipped pricing changes and lived with the results - knows what worked and what didn't
Deep working knowledge of metering, billing, plans, pricing, subscriptions, expiry, and coupons
Experience reducing churn with specifics - cohorts, triggers, interventions, win-back rates
Comfortable pulling SQL directly and living in ARPU, LTV, payback, and retention-curve dashboards
Nice to have
Opinions on Lago vs Orb vs Stripe BillingExperience with both on-app interventions (paywalls, upsells) and off-app interventions (lifecycle messaging, dunning)