Freshworks

WellHired's take

“Freshworks is a genuine Indian SaaS success story - one of the earliest Chennai-founded companies to reach a US public listing (NASDAQ: FRSH) - and is currently in an active AI-driven reinvention, with Freddy AI Copilot now attached to the large majority of new enterprise deals and its Employee Experience platform growing ARR meaningfully faster than the core business. As a public, ~4,500-person company, expect considerably more structure, process, and career-laddering than the early-stage companies on this list - a strong fit if you want large-scale enterprise SaaS engineering (millions of transactions, multi-tenant architecture, high-availability requirements) with real financial stability behind it.”

About Freshworks

Freshworks Inc. (NASDAQ: FRSH) was founded in 2010 in Chennai, India, by Girish Mathrubootham and Shan Krishnasamy, originally launched as Freshdesk, headquartered today in San Mateo, California. The company builds enterprise-grade, easy-to-use CX (customer experience) and IT/employee experience (EX) software - including Freshdesk, Freshservice, and Freshsales - now increasingly layering in AI through its Freddy AI Copilot, attached to over 71% of new enterprise deals. Freshworks serves nearly 75,000 companies including Bridgestone, New Balance, and Sony Music, with trailing revenue approaching $965M for 2026 and roughly 4,500-4,600 employees worldwide.

Give organizations of every size a fresh, uncomplicated alternative to bloated enterprise software - powerful, easy to use, and quick to deliver results.

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